Privacy Policy
Effective: 2026-04-17 | Transfer Oracle
1. Data Controller
Droidtech 42 AI Labs AB, operating as Transfer Oracle, organisation number 559534-0745, is the data controller for personal data processed through the Transfer Oracle service.
Contact: support@transferoracle.ai
2. What Data We Collect
Account data: Email address, name, company name (provided during registration).
Billing data: Processed by Stripe. We do not store credit card numbers.
API usage data: Call counts, timestamps, credit consumption per API key.
Feature vectors: Numerical arrays submitted for auditing. These are NOT personal data — they are model embeddings. They are processed in memory and not stored after the audit completes, unless you use session-based endpoints.
3. What We Do NOT Collect
- Model weights or architecture details
- Training data or datasets
- Personally identifiable information from your users' data
- Cookies for tracking (we use no third-party trackers)
4. How We Use Your Data
- Provide the API service (audit, metrics, monitoring)
- Send you API key provisioning and account emails
- Track API usage for billing and rate limiting
- Improve the service (aggregated, anonymised usage statistics only)
5. Data Location
All data is processed and stored in EU (Hetzner, Germany). We do not transfer personal data outside the EU/EEA except where necessary for payment processing (Stripe, US) and email delivery (Resend, US), both under Standard Contractual Clauses.
6. Data Retention
Account data: retained while your account is active + 12 months after deletion.
API usage logs: retained for 90 days.
Feature vectors: not retained after audit completion (session-based data expires after 1 hour).
Billing records: retained as required by Swedish tax law (7 years).
7. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data ("right to be forgotten")
- Restrict processing
- Data portability
- Object to processing
- Lodge a complaint with the Swedish Authority for Privacy Protection (IMY)
To exercise these rights, contact support@transferoracle.ai.
8. Sub-Processors
- Hetzner Online GmbH (Germany) — server hosting
- Stripe Inc. (US) — payment processing
- Resend Inc. (US) — transactional email
9. Changes
We may update this policy. Material changes will be communicated via email to the address on your account.